Further email trouble

So, I found I couldn’t send emails from my earlymodernweb accounts via my btinternet outgoing mail server. Next step: change the settings to use the earlymodernweb server instead. Irritating, but seems straightforward enough. Except that that gives me another set of error messages, “sorry, that domain isn’t in my list of allowed rcpthosts; no valid cert for gatewaying (#5.7.1). Please check the message recipients and try again”. What on earth does that mean?

For fuck’s sake.

(Final update: finally fixed, fingers crossed, with the help of Google. But why do error messages have to be so incomprehensible?)

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4 Responses to Further email trouble

  1. Shahzaman says:

    You asked:“But why do error messages have to be so incomprehensible?”

    You might as well ask “why can’t I understand Quantum Electrodynamics?” — because you have not bothered to study the subject!

  2. Steve says:

    Ah, technonerds and customer service…

    Go together like vampires and cooked meat.

  3. Jesse says:

    What was required to fix this problem? I’m having this problem and cannot figure out why it’s happening all of a sudden when I’m not aware of any changes.

  4. Sharon says:

    Jesse, I cant remember exactly now, except that it was quite some hassle! It came down to needing to add the account passwords in the settings (in Thunderbird, tick the ‘use account name and password’ button). You may find this useful:

    http://www.tech-evangelist.com/2008/04/03/thunderbird-outgoing-email-problems-02/

    (If you don’t use Thunderbird, try typing your email program’s name followed by ‘outgoing email problems’ into Google.)

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